Synovaby Anuntech
Customer service and sales on WhatsApp.
WhatsApp, Instagram and Messenger with a CRM on the same screen. The whole team answers from the company's official number, and every conversation can turn into a sale you follow through to the end.
fromR$399per month
From the first “hi” to the monthly report, in one place.
Real screens from the demo account. Customer names and numbers are blurred.
1 of 4
Customer service
The team answers WhatsApp, Instagram and Messenger from one screen. Without leaving the conversation, the agent creates the CRM card or calls the customer.
2 of 4
CRM
Every opportunity becomes a card with a value and a due date. Overdue deals turn red, and nobody has to ask where a sale stands.
3 of 4
Sales dashboard
Wins, losses and the funnel by stage, updated on their own. Monday's meeting starts with the right numbers.
4 of 4
Chatbots
Visual flows built without code: button menus, automatic tags and handoff to the right person.
What comes with Synova
On every plan: up to 5,000 active contacts per month, bulk messaging, conversation classification and routing.
Every channel on one screen
WhatsApp, Instagram and Messenger arrive in the same hub, with each customer's history.
The company's official number
Meta's official API. If a salesperson leaves, the conversations stay with the company.
WhatsApp calls
Voice calls with IVR and optional recording, logged on the contact record. Add-on.
Chatbot and AI agents
The bot sorts incoming conversations and handles the repetitive ones. When a conversation goes off script, it passes to a person.
Board-style CRM
Sales pipeline with value, due date and overdue alerts. The card is created right from the conversation.
Sales dashboard
Wins, losses, average deal size, conversion and sales cycle, without building a spreadsheet.
Measured campaigns
Broadcasts to people who opted in, tracked by delivery, reads, replies and revenue in reais.
The reason behind every loss
Every conversation ends with an outcome and a reason. You find out why you lose sales.
Plans by team size
The setup fee covers connecting the channels, adding the team and configuring the pipeline and chatbots. Plan 1 already works for 1 to 3 people.
Plan 1
3 users. Small team, one sales pipeline.
R$399per month
+ R$1,090 setup fee
- 2 CRM boards
- 2 chatbots
- 5 sequences
- 1 AI agent
- Good for growing teams
Plan 2
5 users. Growing team, more automation.
R$599per month
+ R$1,490 setup fee
- 3 CRM boards
- 3 chatbots
- 7 sequences
- 3 AI agents
Plan 3
10 users. Large operation, several pipelines.
R$999per month
+ R$1,990 setup fee
- Unlimited boards
- Unlimited chatbots
- Unlimited sequences
- Unlimited AI agents
On every plan
- 5,000 active contacts per month
- Customer service hub
- Group management
- Bulk messaging
- Conversation classification
- Customer portfolios
- Conversation routing
- Scheduled messages
- Asaas integration (Brazilian billing platform)
Add-ons
For when your operation grows. Monthly prices.
Additional users
- On Plan 1
- R$87 per user
- On Plan 2
- R$57 per user
- On Plan 3
- R$49 per user
Additional channels
- R$99
- R$79
- WebChat
- R$79
- Messenger
- R$79
- Z-API connection
- R$104.90 per connection
Features
- Webhook + API
- R$99
- Custom fields
- R$9
- AI audio transcription
- R$7.90 per user
- Each active contact over 5,000
- R$0.12 per contact
WhatsApp calls
- Without recording
- R$7.90 per user
- With recording
- R$11.99 per user
- Per channel with calls
- R$99 per channel
Messages and calls charged by Meta are billed separately and vary by category.
Build my planBuild your Synova.
Pick a plan, add users, channels and features, and see the monthly price. At the end, your order goes to our WhatsApp ready to send.
Total per month
R$599.00
+ R$1,490 setup fee, paid once
- Plan 2, 5 usersR$599
Messages and calls charged by Meta are billed separately and vary by category.
The 7 a.m. message lands in the right queue and stays on record until someone on the team replies.
Frequently asked questions
I already use WhatsApp Business on my phone. Why switch?
The free app works well for one person. With a team, the history gets stuck on phones, nobody knows who replied and there are no reports. In Synova the number belongs to the company, everyone answers from the same hub and every conversation stays on record.
Could my number get blocked?
Synova uses Meta's official API, the route WhatsApp itself provides for businesses. You still have to use it carefully: send broadcasts only to people who agreed to receive messages, and follow the WhatsApp Business policies.
I already have a CRM. Do I need to switch?
It depends on whether your CRM talks to WhatsApp and Instagram. In Synova the conversation and the opportunity live in the same place. If another system has to stay, you can connect it through the API and webhooks.
Can the AI give my customer a wrong answer?
AI agents answer based on what the company sets up. The safest way is to start with simple tasks, like triage and common questions, and expand while you follow the conversations in the hub.
Can I see Synova working before I sign up?
Yes. Message us on WhatsApp and we'll show you Synova running on a demo account, with a service flow similar to yours.
Want to see Synova with your own customer service?
Tell us how many people answer customers and which channels they reach you through. We'll suggest a plan and show you Synova working.
Rather call? +55 11 5107-3435
Or write to contato@anuntech.com